Technical Support

888.222.2930
(M-F 10-8 ET)
support@frenchranges.com

Authorized Servicers

Should your Lacanche ever require service, Art Culinaire has established working relationships with over 200 appliance servicers nationwide. Each local servicer has been individually selected to provide timely and expert service for your Lacanche range.

Enter your zip code (or city, state) to find a servicer:

Are you a servicer interested in being part of our Lacanche-USA Service Network? Apply Here

How do I love my Lacanche?

Art Culinaire adds Gold Standard Support to your Lacanche experience by following a simple recipe: form + function + support + use = love. You will absolutely love your Lacanche when you: 1. (form) love the way it looks – yes, it’s ok to admit, 2. (function) have your range properly functioning, 3. (support) have an established and caring tech support team in place, and 4. (use) create happy memories by cooking and entertaining often with your Lacanche.

Warranty – The Gold Standard

Our service warranty supports the original user and warranties their new Lacanche free of manufacturing defects in materials and workmanship for a period of 3 years from the date of shipment from the factory. Liability shall be limited to replacement of defective parts and corresponding labor required within the warranty period. We provide warranty service and parts for ranges purchased from Art Culinaire/ Lacanche-USA Only. Repairs due to negligence or abuse must be assumed by the owner….yes, we had to say that.