Technical Support

If your range is still under our 3-year warranty, please call us first to initiate a Warranty service.
Service / Parts:
MonFri 8-5

Authorized Service Providers

Repair:  Should your Lacanche ever require service when you are beyond our standard Warranty period, Art Culinaire has established working relationships with over 250 appliance service providers nationwide. Each local servicer has been individually selected to provide timely and expert service for your Lacanche range.

Installation:  For help with installation services, we have included installation companies in this list.  These Install companies are provided as a referral only, please do your due diligence before engaging their services.  Please note: only companies that have an installation notation on their map flag are who offer installation services.  Otherwise they provide appliance repairs only.

Enter your zip code (or city, state) to find a servicer:

Then click on the map flag to see the information of the service provider(s) nearest you.

Are you a service provider interested in being part of our Lacanche-USA Service Network? Apply Here

Warranty – The Gold Standard

Our service warranty supports the original user and warranties their new Lacanche free of manufacturing defects in materials and workmanship for a period of 3 years from the date of shipment from the factory or 2 years from product delivery date, whichever comes first. Liability shall be limited to replacement of defective parts and corresponding labor required within the warranty period. We provide warranty service and parts for ranges purchased from Art Culinaire/ Lacanche-USA Only. Repairs due to negligence or abuse must be assumed by the owner….yes, we had to say that.
For more detailed information on our warranty terms, please see our warranty terms sheet.

How do I love my Lacanche?

Art Culinaire adds Gold Standard Support to your Lacanche experience by following a simple recipe: form + function + support + use = love. You will absolutely love your Lacanche when you: 1. (form) love the way it looks – yes, it’s ok to admit, 2. (function) have your range properly functioning, 3. (support) have an established and caring tech support team in place, and 4. (use) create happy memories by cooking and entertaining often with your Lacanche.