Privacy Introduction

This website, https://www.frenchranges.com/, is owned and operated by Art Culinaire. Our intention is to provide an informative tool for those interested in the art and essence of good food and our wonderful Lacanche ranges, options and accessories, which are featured on this website. We recognize that visitors to our website may be concerned about the information that they provide to us and how we treat that information. Art Culinaire is committed to honoring our constituents’ privacy preferences.

Privacy Policy

Your right to privacy is very important to us, and we recognize that this is an act of trust. Therefore, we have created a privacy policy to protect your personal information, which covers all websites owned or operated by Art Culinaire, including Woodinville Wine Cellars.

What information do we collect?

In general, when you visit our Web site and access information you remain anonymous. We do not require you to register or provide personal information to us to view our Web site. There are occasions when we will ask for additional information. We do this to better understand and respond to your needs, and provide you with information and services that may be valuable to you.

Our request forms require users to provide us contact information that includes name, e-mail address, physical address, and phone number.  We do not request or store sensitive information from our visitors, such as social security numbers.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To improve customer service, your information helps us to more effectively respond to your customer service requests and support needs
  • For order processing, the email provided to us will be used to send you information and updates pertaining to your order.
  • We may share your email address with our sister affiliated company, Woodinville Wine Cellars, for the sole purpose of inviting you to the Lacanche wine club.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. Art Culinaire never shares your personal information, including your e-mail address or phone numbers, with outside organizations, unless we have your prior consent.

E-Mail Sent to Us Containing Personal Information

You may decide to send Art Culinaire personally identifying information. We will use this information solely to determine how to best respond to the e-mail. We will not use this information for any purpose other than to resolve the specific matter identified in your e-mail.

Internet Protocol Address

An Internet Protocol (IP) address is a number that is automatically assigned to your computer when you use the Internet. We collect an IP address from all visitors to analyze usage trends and track users’ interactions with the Web site.

Links to Third-Party Web Sites

We provide links to third party web sites existing outside of this web site. Since we do not control the content or functionality of these web sites, we encourage you to review the privacy policies posted on these third-party web sites. Any link from https://www.frenchranges.com/ to such a third-party web site does not denote an affiliation with the web site or an endorsement of its viewpoint(s) or mission(s).

Security of Your Information

Art Culinaire does not ask for credit card information as a form of payment unless any transaction is conducted over a secure server.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.  Cookies are used to log you into our owner’s forum (if you are a forum member).

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may share your email address with our sister affiliated company, Woodinville Wine Cellars, for the sole purpose of inviting you to our Lacanche wine club.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on January 6, 2014.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Email: comment@frenchranges.com

Address:
17721 132nd Ave NE
Woodinville, WA 98072 USA

Website: www.frenchranges.com

Phone: 1-800-408-2433